Valley Medical Center is one of many healthcare systems and pharmacies that continue to be impacted by a vendor network disruption. We have regained the ability to process prescriptions at our pharmacy locations with a few exceptions. We continue to have limited ability to process copay assistance cards. Thank you for your patience as we continue to work to help as many people as we can until the issue is resolved.

Due to high levels of seasonal illness in our community, we strongly recommend wearing a mask in our hospital and clinics. See our patient visitor policy.

Balancing Billing Protection Act and No Surprise Act

 

Effective 1/1/2020 Washington state implemented the Balance Billing Protection Act (BBPA) to offer protection from surprise medical bills. Effective 1/1/2022, the Federal No Surprises Act ("FNSA"), applies a broader scope of plans and services than Washington's BBPA. Combined they offer transparency and disclosure for individuals seeking medical services.

Click here to learn more about your right to receive a Good Faith Estimate. Under the law, health care providers must give patients who don’t have insurance or who are not using insurance an estimate of the bill for the health care items and services they are about to receive. A Good Faith Estimate provides transparency for the total expected cost when scheduling or upon request.

Balance Billing (also referred to as surprise billing) occurs when an out-of-network provider bills the patient for the difference between the provider's charge and the insurance company's allowed amount.

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